Performance Monitoring Tool

Having 2-3 design options for the same interaction is essential in helping to understand the user’s needs.

Instance Upgrade Experience

During user research, it is necessary to ask the interviewees if they have all of the information that they need to make a decision.

Redesign Exercise

It is essential to re-evaluate past work in order to see how it can be improved — to learn from past decisions to make something even better in the future.